Multi-tenant Sipon IPPBX with Hindi & Hinglish AI call summaries, 50+ reports, WhatsApp-ready call center, and module marketplace — on-prem, cloud or hybrid.
Years in Telecom
Users / System
Built-in Reports
Empanelled
Multi-TV live wallboards, 50+ built-in reports, AI call summaries & sentiment, predictive dialer, CSAT/NPS/CES surveys — purpose-built for Indian call centers.
Built-in Reports
Dialer Modes
Wallboard Mode
Cloud API
From a 20-extension office phone to a 2000-agent multi-tenant cloud call center — all on Sipon, all built by Coral Infratel.
AI-native business phone — multi-tenant, hardware-aware module marketplace, one-click install wizard, auto-callback (CCBS), per-tenant VPN, IP-PA paging integration. Explore IPPBX →
Multi-TV live wallboards, 50+ built-in reports, AI call summaries & sentiment (Hindi/Hinglish), WhatsApp Cloud API, predictive dialer, CSAT/NPS/CES surveys. Explore Call Center →
Multi-tenant SaaS phone for branches, BPOs & SMBs — zero CapEx, pay-per-extension, mobile + desktop softphones included, white-label branding per tenant.
Sipon Connect on Android, iOS, Windows & Mac. Native push notifications, CallKit, signed APK, real-time presence — your extension travels with you.
Self-hosted video conferencing & webinars. Live since 2026 on Coral cloud — secure, multi-tenant, mobile-friendly. Replaces cloud video tools for sensitive workloads.
EAMS (Education), 1930 Cyber Cell, Smart-City helplines, CRM, ERP, mobile apps — built in-house with 28+ years of telecom DNA. Explore Software →
Not another FreePBX skin. Sipon is purpose-built for Indian enterprises — multi-tenant by design, AI-aware on every call, and modular so you pay only for what you switch on.
A real modern call center — built ground-up on Sipon. Multi-TV wallboards, WhatsApp Cloud API, AI insights on every call, and 50 production-ready reports. Replace your Zoiper + Excel + 3-vendor stack with one platform.
For branches, BPOs, startups, and multi-location businesses — get the full Sipon platform without buying hardware. Multi-tenant SaaS, white-label ready.
OPEX model — pay per active extension, scale up or down monthly. No PRI cards, no servers, no UPS.
Resellers & system integrators get their own white-label cloud — onboard tenants in minutes, billing built-in.
BSNL, Tata, Airtel, Vodafone, BroadVoice, IDT — plug any provider, route by area / cost / quality.
Sipon Connect for Android, iOS, Windows, Mac — push notifications, CallKit, in-app dialer, screen-pop.
Per-tenant logo, colour, domain, email-sender — your customer sees your brand, not ours.
Recording consent audit, DNC violations, after-hours calling, recording coverage reports — out of the box.
Every sector talks differently to its people. We build domain software that natively ties into your phone system — calls become outcomes, not just tickets.
Student attendance, parent-call automation, fee reminder calls, exam alerts. Live in multiple schools & colleges.
India-helpline 1930 module — multi-shift queue, fraud-report intake form, case CRM, hand-off to investigators.
Citizen-grievance IVR with multi-department routing, SLA tracking, GIS-tag of complaints, MIS dashboards for City CEOs.
Self-hosted meeting/webinar platform — multi-tenant, in-browser, no app install. Replaces cloud video tools for sensitive workloads.
Patient appointment IVR, OPD reminder calls, doctor on-call routing, hospital CRM with call logging on every record.
BSNL Free IPPBX scheme deployments, Made-in-India compliance, GeM & Tender ready, full sovereignty over data.
IP Public-Address — zone-based announcements, emergency broadcast, multicast RTP, integration with fire/security panels.
Outbound dialer for site visits / EMI reminders, lead CRM, WhatsApp follow-up, AI sentiment on every call.
Hardware in Rohtak, software by our own engineers. No imported black-boxes — full source ownership for govt & PSU deployments.
BSNL channel partner since the analog days. We've seen PRI to SIP to cloud — your migration is in safe hands.
Whisper transcription, LLM summaries, sentiment scoring & coaching notes — all built into the core, not a third-party plug-in.
Phone, WhatsApp & remote-assist — typical response under 2 hours. We answer when it matters.
"Coral Infratel team installed our 80-extension Sipon IPPBX in just 2 days. The AI call summary feature is a game changer for our sales review meetings. Support over WhatsApp is super responsive."
"Migrated from a leading global PBX to Coral's Sipon. The Multi-TV wallboard for our 60-agent floor is exactly what we needed. 50+ pre-built reports — saved us months of dashboard work."
"Their EAMS system handles attendance and parent calls for our entire campus. One stack — phones, attendance, fee reminders. The Coral team treats every issue like their own. Highly recommended for schools."
"BSNL Free IPPBX scheme through Coral saved us over ₹2 lakhs in upfront cost. Quote → commissioning was smooth, paperwork handled end-to-end. Trust their 28+ year telecom DNA — they deliver."
"Sipon Meet for our virtual training sessions has been rock solid. Self-hosted, no per-minute cost, and mobile-friendly. Replaced our old cloud video tool for our internal calls entirely."
"Cloud PBX from Coral — onboarded our 3 branches in 24 hours. No hardware, no UPS, just login and dial. White-label branding for our resellers was a bonus. Excellent value."
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